Administrative Assistance

Help us with smiling and dialing!

Purpose & Impact of Position: Assist clinic with administrative tasks including patient reminder calls, appointment scheduling, and other office-related tasks

Qualifications/Requirements:

• Basic computer skills (knowledge of Microsoft Office) and good communication skills including via phone (bilingual in Spanish is a great help, but translators available) 
• Team-player and ability to multi-task
• Flexible hours depending upon availability

Volunteer Work Location(s): Clinic office and/or remote

Position Details (negotiable depending upon volunteer):

• Most important for every position is treating each person with dignity and respect and establishing a compassionate environment by providing support to patients, friends, and families as needed
• Completes patient calls and answers phone, including appointment reminders and scheduling (receives on-site instruction in electronic medical record)
• Operates office-related equipment, including uploading/scanning/printing documents and ordering office supplies as needed
• Assists in preparing reports and updating files as needed 
• At end of shift: 
  •  Signs Volunteer Service Hours log and returns badge
  • Makes a list of any needed supplies and gives to Nurse Manager or SMLC admin