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Athena Users at SMLC

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    Title VI
    SMLC Office Nurse

Tips for All Athena Users at SMLC
The following topics are covered in this section:
1. Login and User Viewability
2. Viewing the Clinic Schedule
3. Communication within Athena
4. Tips about the Patient Chart
Note: At any time, you can navigate back to the main schedule webpage by clicking “athenaNet” in upper left-hand corner. Please do not hesitate to let the SMLC Team know of any questions or concerns regarding Athena or otherwise.
Thank you for your dedication to SMLC and our patients!
1. Login and User Viewability:
  1. Log in through https://athenanet.athenahealth.com. Type in your username and password (hint: username is likely first initial, last name, +/- number).
    
    Please note that all people with Athena login credentials have access to this EMR from any computer anywhere with internet access, so notes may be completed at home when necessary. However, in accordance with HIPAA law, patient information should only be accessed when clinically appropriate. Athena tracks all users for cases of inappropriate use.
    
    Note: You must change your password every 3 months. We suggest just changing the last number at the end of your password to keep it simple and memorable. Please keep your password in a place you will remember.
  2. Confirm correct EMR view (Clinician vs. Non-Clinician) - only need to do this once and then it will remain the same for future use
    
    Click on your username in the upper right-hand corner, and you will be able to select your status (I.e. non-clinician = registration; clinician = all others)
1. Viewing the Clinic Schedule:
  1. On the EMR landing page, you will see this box in the middle of your screen:
1. 1. To view the correct schedule, click the “plus” sign (right corner), and then click on the clinic sites in which you volunteer. If you do not see your clinic site, click the arrow next to “departments” to view all clinics. (Note: only need to do this once and then it will remain the same for future use.)
    
    Select the correct date, and the schedule for the selected date will appear.
  2. Schedule color-coding (note: non-clinicians do not have color coding):
    
    Purple = arrived
    
    Orange = ready for staff (aka ready for triage)
    
    Light green = ready for provider
    
    Darker green = with provider
    
    Grey = check-out
1. Communication within Athena:
  1. Sending instant messages
    
    Click the message box (see below) in the bottom right-hand corner to send confidential clinical messages to other SMLC Athena users.
1. 1. “Post-it note” notices
    
    At the top each patient’s chart is a yellow exclamation point where you may include information that would be helpful to know immediately when seeing a patient (I.e. patient is hard of hearing, or patient needs water immediately upon check-in, etc.)
2. 1. Creating a “patient case” (internal message in patient chart)
    
    In the corner of a patient’s chart, click the block symbol (“hamburger”) in the corner and select “Create a patient case.”
1. 1. Type in Source/Recipient (who the message is from) and all relevant information (including provider, subject, call back number, and case description). Then select “Leave in DataEntry to [name of message recipient],” and click Save.
Other information to input after you scroll down on this page:
1. Tips about the Patient Chart:
  1. Viewing archived files from MDRhythm
    
    Within each chart has a button for “Ellkay” that allows you to review archived notes (from MDRhythm) for each patient in the upper right-hand corner. Click on “third party applications,” and then select “St. Mary’s Legacy Clinic,” and the patient’s archives will appear.
1. 1. “Structured” vs. Free-text
    
    Most areas have “structured” vs. Free-text available (I.e. if you prefer to fill in blanks, click “structured;” if you prefer to free-text everything, unclick “structured”)
  2. Finding tricky items for Clinical Staff: if there is an item in the patient chart you have trouble locating, use the find feature at the top of the left column.
1. 1. During patient visit:
    
    The circles to the right of a patient’s name show patient progress throughout visit.